Company settings

In the settings section, click Settings in the column on the right hand side to access the company setting. You can manage the following settings:

Alternatively, you can click the Edit button in the Company section on the company overview page (which is the first page that opens when you click Settings on your dashboard).

Property Explanation
Name Company name
Phone number Optional phone number through which you can be reached.
Time zone The time zone the company is in. This is only used to determine if the subscription is still valid.
Page content language This setting lets you configure how language-dependent content should be displayed. Most importantly:
  • time notation (e.g. AM/PM vs. 24-hour)
  • date notation (e.g. names of the days and months)
  • text direction (e.g. right to left in case of, for instance, Hebrew)
On this company level you configure the default language. If needed, you can change this for specific playback devices.
Content read speed This setting lets you control the base scroll speed of texts in apps like the News app, RSS app, Calendar app and in tickers. On this company level you configure the default speed. If needed, you can change this for specific playback devices.
Default background pages Configure default background pages which will be immediately set when a user adds a new blank page to her dashboard. You can select multiple pages: one for each aspect ratio (e.g. 16:9 and 9:16).
Configure house style This takes you to the house style configuration page, where you can configure the default colors, text and additional heading styles that can be used in the page designer.
User cannot add blank page when there are company templates (Only available in Pro subscriptions) This setting enables you to remove the Add > Blank page option from the dashboard so that users are forced to always start with one of your company template pages.
When copying a page with background page from another dashboard This setting lets you configure what should happen when a user copies a page that has a background page to another dashboard:
  • copy the background page too (if needed): this will copy both the selected page and its background page to the new dashboard, unless the background page already exists on the new dashboard.
  • reference the background page on the source dashboard: this will only copy the selected page to the new dashboard and keep a reference to the original background page. This is convenient when you want to have one background page that you can maintain, but this is also dangerous, since any update might cause unintended layout changes of pages on other dashboards. If you open a background page in the designer you will be able to see on the bottom right how many and on what pages it is used so that you can assess the impact.
Disable audio/video fade in and out When showing a video with sound or playing streaming audio the sound level is switched between 0 and the desired level instantly instead of a gradual fading in or out when this box is ticked.
Lock elements by default Enable element locking in the designer. This means that a user will have to click the lock icon in the designer to be able to move, resize, rotate or maximize existing elements. This protects you against accidentally changing the layout of a page.
Store and play videos in 4K resolution (Only available in Pro subscriptions) When you upload a video to SmartSign2Go, it is post-processed to ensure that it can be played in a web browser. The format of the video is also resized to full HD resolution (1920x1080) if necessary. With a Pro subscription, you can increase this to 4K (3820x2160), but you need a powerful playback device for smooth playback of this. Therefore, "4K video support" is optional with this checkbox.
When player loses internet connection Configure what you like your players to do when they loose their internet connection. You have two options:
  • wait for it to come back: the player will always clean up every page that it has just played. When a page needs to be played again and the connection is unavailable, it will have to wait for the connection to come back. This option is best suited for devices with little memory and that need the constant cleanup, like many Smart TVs.
  • repeat what has already been played: the player buffers everything that has been played so far. When the internet connection drops, it will continue playing from its buffer. This requires a bit more memory and is therefore only advisable for dedicated playback devices.
Player refresh timeslot By default, the channels are set to restart every morning between 5AM and 6AM (in the player's own time zone). This is done to have a clean start of the day and to reduce the risk of failures when the device runs on continuously. If this is an inconvenient timeslot for you, then you can select a different one here.
Upon schedule transition (Only available in Full and Pro subscriptions) This tells the player what to do when a schedule transition happens, e.g. when a new incidental schedule rule becomes active or a page's limited playback setting expires. The two options are:
  • wait for the current page to finish playing: the player honours the page playback duration and will let the page finish playing before transitioning to the new schedule.
  • transition to the next schedule immediately: the player stops playing the current page and transitions to the next scheduled page immediately.
Allow playback on This let's you setup extra channel security.
Enforce playback over HTTPS This let's you setup extra channel security.
Allowed IP Addresses (Only available in Pro subscriptions) This let's you setup extra channel security.